Shipping Policy

Last updated: June 26, 2026

Thank you for shopping with Caramola Beauty. We are committed to processing and delivering your order as quickly as possible.

Order Processing

Orders are processed within 1–3 business days after payment has been received and confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times are:

• Germany: 2–5 business days

• European Union: 5–10 business days

• International: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the selected shipping method.

Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order.

Caramola Beauty is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us as soon as possible at caramolbeauty@gmx.de. We will work with the shipping carrier to resolve the issue and assist you where possible.

Delays

While we strive to deliver orders within the estimated timeframe, Caramola Beauty cannot guarantee delivery dates and is not liable for delays caused by shipping carriers, customs authorities, weather conditions, or other events beyond our control.

Contact

If you have any questions about shipping, please contact us:

Caramola Beauty
Email: caramolbeauty@gmx.de